The health and safety of our customers are extremely important to us. We restrict the number of customers in our retail space to less than 10 people at once. Wearing a mask and sanitizing upon entering is mandatory. Our staff is trained to regularly wipe down surface areas + products touched in the store. We also have a strict return policy in place at the moment to avoid contamination between households.

Due to COVID-19, we have a strict return policy. All soft surface items (ei. pillows, throws, rugs) are Final Sale. Items that can be sanitized and wiped down can be exchanged/store credit within 14-days upon proof of purchase with a receipt and original packaging. You are welcome to return your online purchase in-store. If you wish to send us back your item(s) please notify us in advance within the 14 day period - you will be responsible for return shipping charges. Store credit will be issued once the item(s) have been received and assessed. All Hunter Douglas Sales are FINAL. 

We ship Canada-wide from our store location in Hanover, Ontario.

Absolutely, at checkout, you are able to select between shipping or in-store pickup. If you are concerned about your health + safety, we offer curbside pick-up. Simply give us a heads up when you will arrive and once you are here we will bring your order out to you.

We accept Debit/Credit (Visa/MC) and EMT to office@brutonsdecorating.com.

Should you receive a defective order, please contact us at office@brutonsdecorating.com. 

We are an exclusive Hunter Douglas dealer, all of our shutters/shades + blinds are custom made so we don't actually carry any window treatment inventory in store. We do have a display in our retail space to view many of our options.

We offer complimentary in-home measure + consultations for all window treatments. Our professional will meet with you in your home and laser measure your desired windows. Our professional will bring along a wide range of sample books to review various options that may suit your needs.

Absolutely, we provide full service for your window treatments. After placing your order, we will contact you when the order arrives to schedule an installation time. That being said, if you or someone in your life is handy, we do offer special discounts on DIY (do it yourself) projects.

We can arrange a service call with you for our professional to repair your blind on-site or if need be send it out for repairs. You are also welcome to drop off your blind to our storefront so we can assess and you can save on a service call.

Hunter Douglas has always had a LIMITED Lifetime Warranty on their product. Just like when you purchase a new vehicle, for a specified time, repairs are covered under warranty (ei. re-cording, broken strings, tabs etc) after 7 years, natural wear and tear are not covered under warranty. The warranty does not cover freight or the Bruton's service call.

Yes, to arrange our professional to come to your home for a service call there is a charge to cover time and service. 

With our wide range of blinds and operating systems, we are able to work with a wide array of budgets. Whether you need something economical for a rental place, a cottage or just working with a set budget, we will help you find something that works.

We offer Hunter Douglas commercial blinds, which among many other benefits are flame retardent and eco-friendly. Our commercial blinds are extremely durable and meet the requirements of many local businesses and school boards.

At Bruton's we are professional Interior Decorators + Stagers, that means unlike Interior Designers we don't work with the structural side of your renovation/build, we simply work within your walls. That being said, we have connections to some great full-service designers and contractors in the field and can always help you connect with the right person.